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Privacy Policy

Last Updated:

1. Introduction

Welcome to CalmIntervals, accessible at https://frozenonuz.world/. This Privacy Policy explains how Frozenonuz collects, uses, discloses, and safeguards your personal information when you visit our website or use our mindful pause practice services. We are committed to protecting your privacy and ensuring transparency about our data practices.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website immediately.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our mindful pause practices, participate in activities on the website, or otherwise contact us. The personal information we collect may include:

  • Name and contact information (email address, phone number)
  • Mailing address including street name, city, state, postal code, and country
  • Communication preferences and message content when you contact us
  • Information you provide in forms, surveys, or feedback
  • Practice preferences and wellness goals you choose to share
  • Payment information when purchasing practice guides or programs

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing actions. This information includes:

  • Device information: IP address, browser type and version, operating system
  • Usage data: pages visited, time spent on pages, referring website
  • Location data: general geographic location based on IP address
  • Cookies and tracking technologies data
  • Click-stream data and website navigation patterns

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience, analyze website usage, and deliver personalized content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

3.1 To Provide and Maintain Our Services

  • Responding to your inquiries and fulfilling your requests for information about mindful pause practices
  • Providing customer support and addressing technical issues
  • Processing practice guide purchases and managing your account
  • Delivering practice instructions and wellness content you request
  • Customizing your experience based on your preferences

3.2 To Communicate With You

  • Sending administrative information, updates, and service announcements
  • Responding to your comments, questions, and requests
  • Providing information about new practices, programs, and services
  • Sending marketing communications if you have opted in
  • Requesting feedback and conducting surveys

3.3 To Improve and Analyze Our Services

  • Analyzing website usage patterns and user behavior
  • Conducting research to improve our practice offerings
  • Testing new features and functionality
  • Troubleshooting and resolving technical problems
  • Generating statistical and analytical reports

3.4 For Legal and Security Purposes

  • Complying with applicable laws, regulations, and legal processes
  • Protecting our rights, privacy, safety, or property
  • Preventing and detecting fraud, security breaches, and illegal activity
  • Enforcing our Terms of Use and other agreements

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

4.1 Service Providers and Business Partners

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, and customer service. These providers are contractually obligated to use your information only as necessary to provide services to us and must protect your information in accordance with this Privacy Policy.

4.2 Legal Requirements and Protection

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, prevent fraud, or comply with legal processes. This includes sharing information with law enforcement, regulatory authorities, or other third parties when legally required.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change and provide choices regarding your information.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent or at your direction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purposes for which we collected the information
  • Legal, accounting, or reporting requirements
  • Whether we have a legitimate need to retain the information

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Regular security assessments and vulnerability testing
  • Access controls and authentication requirements
  • Employee training on data protection practices
  • Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Right to Access

You have the right to request access to the personal information we hold about you and receive a copy of that information.

7.2 Right to Correction

You have the right to request correction of inaccurate or incomplete personal information we hold about you.

7.3 Right to Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.

7.4 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.

7.5 Right to Object

You have the right to object to the processing of your personal information for certain purposes, including direct marketing.

7.6 Right to Restriction

You have the right to request restriction of processing your personal information in certain circumstances.

7.7 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

8. Marketing Communications

We may send you marketing communications about mindful pause practices, programs, and services if you have opted in to receive such communications or where permitted by law. You can opt out of receiving marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Contacting us directly at the address provided in Section 13
  • Updating your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you non-marketing communications, such as service announcements and administrative messages.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by us. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable laws, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions recognizing equivalent data protection
  • Other legally approved transfer mechanisms

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

  • Posting the updated Privacy Policy on this page with a new Last Updated date
  • Sending an email notification to the address you provided
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us:

Frozenonuz
CalmIntervals
1541 Maria Xing Ave
Henderson, NV 89002
United States

Phone: +18584843400
Email: notifyuse@frozenonuz.world

14. Additional Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

14.1 Categories of Personal Information

In the past 12 months, we have collected the following categories of personal information: identifiers, commercial information, internet activity, and geolocation data.

14.2 Your CCPA Rights

  • Right to know what personal information we collect, use, disclose, and sell
  • Right to request deletion of your personal information
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

14.3 How to Exercise Your CCPA Rights

To exercise your CCPA rights, contact us using the information in Section 13. We will verify your identity before processing your request and respond within 45 days.

15. Additional Information for European Residents

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and equivalent laws:

15.1 Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you have given explicit consent for specific purposes
  • Contract: When processing is necessary to fulfill our contract with you
  • Legal obligations: When required by law
  • Legitimate interests: When necessary for our legitimate business interests, provided your rights do not override these interests

15.2 Data Controller

Frozenonuz, located at 1541 Maria Xing Ave, Henderson, NV 89002, United States, is the data controller responsible for your personal information.

15.3 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement of data protection law occurred.

16. Effective Date

This Privacy Policy is effective as of the date specified at the top of this document and will remain in effect except with respect to any changes in its provisions, which will be in effect immediately after being posted on this page.

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